Beginning with the California Earthquake Authority (CEA) claims investigation procedures guidelines, participants learn the definition of an earthquake and how one is measured. They also review the four policy types defined by the CEA: Homeowners, Renters, Mobile Home and Condominium.

Scoping and inspection techniques are covered for foundations, walls, roofs, chimneys, crawl spaces and mechanical systems. Cosmetic damages, new versus existing damage, code requirements, measurement and repairability are emphasized. Participants also learn the procedures of the California Earthquake Claims Mediation Program, FEMA and U.S. Small Business roles in serving earthquake victims.

Following successful program completion, students are awarded a certificate reflecting their accomplishment. This certificate is valid for 3 years.

CA Fair Claims Settlement Practices
Code of Regulations, Title 10 Subchapter 7.5 Section 2695.1-14

Earthquakes
What are they and how are they measured
Seismic events in California
Lessons from the Northridge event

Basic Earthquake Policies
Homeowners, Renters, Mobile Home,Commercial, Condominium Review and Analysis

Engineers and Experts
CUREE Publication QED-02
Working with Engineers

Scoping the Loss
Tools for Inspections
Foundations, walls, roofs, chimneys, mechanical, cosmetic damage, codes and upgrades
Repairability Analysis
Subsequent Damage
Safety Precautions

Mediation Programs
Insurance Code Section 2696.1-10
What, How, Who Procedures

Earthquake Victims Programs
FEMA U.S.
Small Business Administration

Unaccredited Adjusters
Requirements

When an earthquake occurs, families depend on trained adjusters to evaluate property damage. Now, this training is not only beneficial, but required by law. New state regulations have been recently adopted which govern the training of insurance adjusters in evaluating damage caused by an earthquake. Candidates for accreditation include company and independent insurance adjusters, claims examiners and claim supervisors of admitted and non-admitted insurers.

Participants, if licensed as a company or as an individual, are asked to sign a responsibility statement that they are certified per the Fair Claims Settlement Regulations.

Texas 6 hours
Florida 6 hours