Resources and advice for claims managers and supervisors
With over 150 years of combined experience in multi-line as well as specialty areas of claims handling and management, Vale Training Solutions can provide valuable services and counsel to help claim supervisors enhance their department’s daily practices and their employees’ technical skills.
Using a combination of advanced evaluation tools and proven industry expertise, we can assist managers in a variety of ways including:
Career Path Planning
Whether it’s developing a personal growth plan for a beginning auto appraiser or an experienced estimator or adjuster, we can help you design and monitor a structured program to build their basic business competences as well as their specialized task proficiencies considering a range of available training options and providers.
Quality Audit Services
Take advantage of the expertise Vale Training Solutions can bring to an independent review of your organization’s claim file quality. Discover process and documentation errors as well as the corrective measures necessary to improve future performance and avoid compliance issues, costly slippage and negative legal judgments.
Vale Training Solutions is teaming with Decision Point to provide a range of skill, thinking, leadership and behavioral assessment tools for managers and supervisors in the claims industry. These highly advanced evaluations provide measurable criteria to appraise the critical abilities of individuals and indicate tendencies that may predict job performance and potential.